Frequently Asked Questions
Everything You Need to Know About Our Roofing Services in Greater Montreal
Roofing Estimates and Process
If My Address Isn’t Listed in Your Service Areas, Can You Still Help Me?
Our primary service area covers the North Shore, the South Shore, the Laurentians, the Outaouais, and Rimouski, but we also evaluate one-time projects elsewhere in Quebec and Ontario based on demand. Feel free to contact us, regardless of your location, to confirm feasibility.
What Should I Expect After Requesting a Free Quote?
After you submit your request, a member of our team will contact you to discuss your project and, if necessary, schedule an on-site visit. You’ll then receive a detailed quote—at no cost and with no obligation—allowing you to compare your options with complete transparency.
How Does the Assessment Process Work Before I Receive a Quote?
For most projects, we first conduct a visual inspection of your roof—and, if necessary, an interior inspection to check for moisture or mould—to accurately assess the actual condition of your roof before providing you with a detailed quote.
How Long Should I Expect Between Accepting a Quote and the Start of Work?
The timeframe varies depending on the complexity of the project, the availability of materials, and the season. Once you’ve accepted your quote, we’ll provide you with a clear timeline before work begins.
Emergencies and Service Calls
What’s the Difference Between an Emergency Call and a Scheduled Repair?
An emergency call involves a situation that immediately threatens the structural integrity of your building—such as an active leak or risk of collapse—and triggers a priority response, often with a temporary fix while awaiting full repairs.
A scheduled repair, on the other hand, is booked based on availability, without any time-sensitive urgency. If you’re unsure, give us a call: we’ll assess the situation with you.
Quality, Materials, and Compliance
Why Is It Important to Choose an RBQ-Licensed Roofer Who Is a Member of the CCQ?
An RBQ licence means the contractor complies with Quebec construction standards and can be held accountable in the event of non-compliance. Membership in the CCQ ensures that the workforce adheres to industry regulations. For you, this means fewer risks, work that complies with building codes, and the possibility of recourse in the event of a problem.
What Materials and Brands Do You Use?
We work with industry-recognized manufacturers, including IKO, BP, and Soprema, depending on the type of roof in question (shingles, elastomeric membrane, EPDM, or TPO). This ensures you receive proven products suited to Quebec’s climate.
Roof Maintenance and Durability
My Roof Looks Fine, But Should I Still Have It Inspected After Winter?
Yes. The weight of snow, icicles, and freeze-thaw cycles can cause damage invisible to the naked eye, such as a weakened membrane or moisture in the attic. A post-winter inspection helps detect these problems before they get worse.
What’s the Difference Between a Flat Roof and a Sloped Roof in Terms of Long-Term Maintenance?
A flat roof (elastomeric membrane, EPDM, or TPO) generally has a lifespan of 25 to 40 years with minimal maintenance, while a sloped roof with asphalt shingles typically lasts 20 to 30 years and requires special attention to flashings and chimneys. The right choice depends on the structure of your building.
